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InXpress is delivering for its customers


Release date: 17-Mar-2017

InXpress has recently surveyed its customer base to understand how satisfied they are with the service they are receiving. The results are impressive!

  • Over 80% agree or strongly agree that InXpress is valuable to their business
  • Over 85% agree or strongly agree that InXpress Support answers their questions in a timely manner
  • 95% said the service is first class.

The message is clear … the overriding reason that customers are turning to InXpress for their shipping requirements is all about the overall service that is provided. Other suppliers may have similar services but cannot compete with the high level of support they receive from the InXpress Head Office team and their franchisees.

“The survey results really show what InXpress is all about. We have built our business on amazing service and support through technology, our Head Office team and our network of dedicated franchisees. Training and technology developments will continue to move us forward and help keep us ahead of our competition.” Melanie Spencer, Global Head of Marketing.

Over the last few years InXpress has invested heavily in its online platform – WebShip - which provides an easy and efficient way of managing shipping activity. The investment is paying dividends as customer satisfaction levels keep rising. Its recent release allows for integration into many well know online shops to further improve the ease of use for customers.

InXpress is one of the world’s largest franchisors of worldwide express parcel delivery and transportation services. They are the number one reseller of express courier services offering solutions for internal and domestic express services. Franchisees offer express, freight and mail services through world-class carriers that customers know and trust. InXpress gives those with business or management experience the chance to develop their existing skills to build scalable and flexible businesses with high earning potential.

You can get more information about the InXpress franchise opportunity by completing the contact request form below.

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