About Us
In early 1991 the first Pet Depot® opened in Santa Monica, Ca.
Named Katie’s PET DEPOT® after the founder’s daughter, the store specialized in premium pet foods, pet grooming and quality supplies for all kinds of companion animals. Customers loved the expert pet advice and personal caring service, so the store grew quickly to one of the best places to shop. In fact in 1992, Katie’s was crowned “L.A.’s Best Pet Shop” by Los Angeles Magazine, and was bestowed several more recognitions over the years by local news channels as the “in” place for pets and their owners to shop.
Winning customer loyalty was easy, as we really do care about your pets and their health.
In 1992 Katie’s added a second location in Westwood, then acquired the Mar Vista location in 1994 and grew again by opening the large format store in West Los Angeles in 1997.
The Pet Depot format was proof that a quality independent pet retailer could compete and grow in a big box world. In fact, most of our customers preferred the personal service at Katie’s Pet Depot over the impersonal clerks at the larger stores in the area.
To insure that each Pet Depot location maintains the personal touch for every customer, we decided to franchise. This allows us to maintain the best relationships with you, while providing the competitive pricing of a larger chain.
At Pet Depot we believe in pride of ownership, so we incorporate the name of individual franchise owners into our logo. Each of these individual owners receives extensive training and has pets of their own, so they can provide the same expert advice and service of our original Pet Depot stores. We know that you will appreciate shopping at a locally owned business for your pets needs and the expert pet advice each owner will give you. Helping People Care For Their Pets is a Great Way to Earn a Living!
If you love animals and enjoy working with people, a career in the retail pet business could be the perfect opportunity for you. You’ll see that owning your own pet store can be gratifying and fun, as you help your customers and their animal companions to thrive. Besides, owning your own petstore business is a great way to build a future both for yourself and for your family members. What do I get with my PET DEPOT® franchise?
• A PET DEPOT® Franchise is a turn-key business that includes site assistance, store design, fixtures, inventory, computers and software for administration and selling, working capital and a comprehensive store identity package. With our cohesive store branding, PET DEPOT® gives you a comprehensive store identity package including guidelines for store signage, private label pet products under the PET DEPOT® brand, advertising mailers, a store brand mascot (that’s “SPIKE”!), a customized PET DEPOT® logo that includes your name in the steam cloud, a franchisee artwork guideline book and a library of PET DEPOT® artwork on CD. With this cohesive store brand image, you’ll have the professional look of a much larger pet store chain, but with the personalized attention and service that only a small, dedicated business can offer. Training and Support
In addition you’ll receive extensive training for 2 people on how to run and manage your new business. Everything from administration and employees to retailing technique is covered to help make you a real “pet expert”.
By joining the PET DEPOT® team, you’ll be able to take advantage of co-op buying power, advertising support, chain-wide consumer specials and promotions, and brand support from product manufacturers and distributors.
Along with all of these support features, you’ll build long term customer loyalty and store brand awareness with our PET DEPOT® Rewards Card. Every time your customer uses the Card, they can save automatically at the cash register. Marketing
When you join the PET DEPOT® Franchise family, our combined buying power makes your store instantly competitive with other national chains. We negotiate co-op advertising support and deals that your customers will respond to. You’ll have a big store presentation with superior owner operated service, a winning combination. Your store is listed with other franchisees and we handle all the hassle of the advertising process for you. Financial
Cash Investment: $75K
Total Investment: $246K - $512K
Minimum Net Worth: $400K
Franchise Fee: $25K
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