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Buying a Franchise: 3 Common mistakes to avoid

March 15th, 2010 by Joel Caws in Franchise Sales and Development in the UK

Joel Caws - Technical Director, Select Your Franchise

Its clear that franchising can be a great way to start up a business, however, you can find online alot of horror stories about people losing money, their franchise business failing, etc.  Obviously there are no guarantees but with some careful consideration and research, you can minimise the possibility of failure as much as possible and do your best to ensure your franchise opportunity is a success. There seem to be several commonly recurring issues so heres a few ways to avoid them:

Mistake 1: Not checking the authenticity of the Franchisor

I’ve come across postings online where it appears that people have thrown money at a downright scam!

Remember that you will likely be giving a substantial amount of cash to the franchisor as start-up ‘franchise fee’. In addition to this, you will be building a long term business relationship with them so its important to know as much about their background and history as possible.  Online is a great place to search for the company and research its history. Its also worth checking the Directors backgrounds to see what other companies they have been, or still are, involved in. Other good sources of company information can be the Companies House website, talking to the franchise departments of the major high street banks and also specialist franchise consultants who might be able to give you some industry opinion on any franchise you are considering.

Mistake 2: Not speaking to those that are already doing the job!

If you are buying a product then the best reviews and recommendations come from friends and others who freely share their opinion on it. From this you can make a well informed decision of whether you will buy a product. The same is true for a franchise. You should obtain a list of a few franchisees from the franchisor as ‘references’. Make contact with them and if possible arrange to meet them to get a feel for what you would be doing. They are likely to be your best source of feedback on how supportive the franchisor is and how well the franchise business performs for them on a day to day basis.

Mistake 3: Assuming that a Franchise carries a guarantee!

There can be a feeling that because a business is a ‘franchise’ it is somehow a sure fire winner. The bottom line is that you will be the one who decides whether your business succeeds or fails. A franchise business is purely a business system that has been proven to make a profit if it is ‘worked’ correctly. The key here is the word ‘worked’. Like any other business, a franchise requires alot of hard work and commitment. Ensure you have complete backup and support of your family as it will require alot of time to build a successful business.

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Franchise Business: 5 Things to Consider

December 9th, 2009 by Joel Caws in Franchise Industry Views
Joel Caws - Technical Director, Select Your Franchise

Joel Caws - Technical Director, Select Your Franchise

I’ve read many stories online about those taking on a franchise and losing out as a franchisor experiences financial trouble or, worse, wasn’t an honest franchise operation in the first place.  I don’t doubt that there is truth to many of these stories but on the other side of the coin there are successful franchisees trading today with good profitable businesses. It might seem that some are lucky and some are not, however there are some things you can consider during the buying process of franchise to minimise the possibility of being one of the ‘losers’ and maximise the potential of you becoming one of the success stories.

Consider these 5 points when researching a franchise of interest.

1. The opinions that matter

Who better to tell you whether a franchise opportunity is good or not than those who have actually run it themselves. The Internet is becoming an ever increasing voice when it comes to service levels experienced by customers on products and services. A quick search online for the franchise with ‘review’ tagged on the end will usually give plenty of results posted by people who have experienced the franchise first hand, both good and bad. Getting a list of current franchisees from a franchise you might be seriously interested in is another important way of getting some good insight as you move along the buying process.

2. Support & Training

Make sure you visit the head offices of any franchisor you consider. It will give you some good insight into their operation and while your their you can check out any training facilities and material they have available. Again, its an important question to ask their current franchisees of their experiences as a good franchisor will provide as much support and training as required to give their franchisees all the tools they need to succeed.

3. Reputation and Brand

Have you heard of the brand? And what kind of reputation do they have? This is common sense really but its also worth bearing in mind that there are lots of smaller, lesser known brands which may still have good reputation and still worth considering. Not all franchisors have the capital to brand themselves strongly on television or billboard but this is not a reason to discount them if you can find a track record of industry reputation and integrity.

4. Banks Opinion

The franchise sections of the major banks are another great place to get an opinion of the franchise you might be considering. Unless you have  large amount of cash already in the bank, it’s likely that the bank will be involved as part of the franchise investment since the majority of potential franchisees will need to borrow money to finance their new franchise. The banks willingness to lend gives an indication of the security they have in any particular franchise. If the franchise is well known to them and has a good track record they will be eager to lend as oppose to a franchise that in unknown to them or has a poor track record in their experience. The latter obviously represents more risk to the bank and they will be more cautious to lend.

5. Franchise Associations

Most countries have a franchise association of some sort which can provide some level of security when it comes to looking at buying a franchise. Their job is bring a level of trust to the franchise market as the franchises they approve as members usually need to pass some basic checks to ensure they have proven systems with a track record of success. It’s wise to check with the franchise association in you country to see if the franchise you are considering is a member and what opinions they might offer you.

Finally, the good old fashioned gut feeling can’t be under-estimated! How do you feel when you meet the franchisor, the people behind the franchise? Do they inspire confidence and trust with you? Would you feel comfortable working with them? Don’t be taken in by promises of fast, quick cash… this simply isn’t how the majority of businesses work. Instead seek out a franchise that has a more realistic approach about building a solid long term business with you.

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Buying a computer franchise

November 20th, 2009 by Nick Strong in Franchise Sales and Development in the UK
Nick Strong - Franchise recruitment advisor

Nick Strong - Franchise recruitment advisor

When considering entering business via buying a computer franchise it is first vital to look at information technology as a whole and segment the type of options available to you.

From the list you create you can then start to investigate which segments of the market are in growth or decline.  You can also identify basic personal requirements are needed.

This will help you to focus on what type of computer franchise will work best for your business building future.

PC maintenance

Computer maintenance is a service that is represented by franchising in the UK and offers outsourced support services to companies of all sizes.  Outsourcing is growing in popularity, especially in a weak economy as it allows companies more flexibility and less liability with employment costs.

Ink Cartridge Recycling

The popularity of green businesses in rising and franchising has a significant part to play in this market.  Government legislation is also helping to grow the recycle market as companies become accountable for green policies and obligations.

Hardware

Selling hardware is a business in decline and you will not find much franchising involvement in this sector.  Computers are sold as loss leaders for other products such as insurance.

Advertising

On line advertising is a growing market.  As hard copy directories gather dust on the shelf more and more consumers turn to the internet via local searches in the main search engines to find valued services to buy.

Many computer franchises don’t require technical expertise as training is provided as part of franchise package. Online Advertising franchises for instance usually require only that you have basic skills to use a computer and the internet. Whereas ink cartridge and hardware type franchises rely more on sales skills.

Above are some of the main areas of computer and IT related franchise sectors.  To find out which is the best option for you consider the following steps.

First consider the brands and services available.  Do they appeal to you?

Second, look at the cost of the franchise fee and set up costs, are they within your reach financially.

Third request further information about the brands you have identified and read it carefully.

Fourth make a short list and visit the franchise systems of your choosing.  Meet the key people and check out the support facilities.

Fifth speak to franchisees and find out if they are happy operating the brand and how their business has been affected by the recession.

Sixth get a copy of the legal agreement and take it to a British Franchise Association lawyer for advice.

Seventh speak to your bank about account set up and finances.  Most banks have specialist franchise sections that will help advise your local manager.

Finally, identify which computer franchise brand is right for you.  Sign up, get trained and follow the brand’s proven system enthusiastically for best return on your time and investment.

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